Articles

How to change the password for your Email Account / Webmail

Recommended Password Security Practices We have a separate article regarding some of the most...
Deprecation of Apple® Push Notifications (APNs)

cPanel has announced the deprecation and removal of Apple® Push Notifications (APNs) and Exchange...
Guidelines for Commercial Mailing

This article is in progress, please check back soon.
How to access Webmail on cPanel servers

You can access your Webmail simply by adding /webmail to the end of your domain, like this:...
How to clean up an email account through cPanel and Webmail

Emails can accumulate over time and use up a lot of space. Although you can easily upgrade your...
How to create a DMARC record

DMARC stands for "Domain Message Authentication, Reporting & Conformance", which is a...
How to create a folder in Webmail

Open Webmail Please open and login to the Webmail interface, as described here: How to access...
How to create an email account in cPanel

Creating a new email account in cPanel is an essential task for managing your communication...
How to define the storage space limit of an email account / mailbox

The Basics The mailbox storage limit is defined as the space limit or threshold of an email...
How to enable SMTP Authentication if you cannot send emails

These are instructions on how to enable SMTP Authentication on common email programs. SMTP...
How to increase email deliverability and prevent spoofing

These are instructions on how to enable Email Authentication on your cPanel hosting account....
How to manage restrictions for email accounts

In various cases, it is necessary to restrict email accounts from logging in, sending or...
How to setup your email account on Apple Mail (iPhone, iPad and the iMac family)

We know the email set up for email can be tricky, so here is a handy guide to help you along! If...
How to setup your email account on Microsoft Outlook

Automatic setup The email application Microsoft Outlook® (available on Windows and macOS) can...
How to setup your email account on Mozilla Thunderbird

Automatic setup The email application Mozilla Thunderbird® (available on macOS, Windows and...
How to setup your email account on an Android phone

We know the email set up for email can be tricky, so here is a handy guide to help you along for...
Improved Calendar and Contacts (CalDAV and CardDAV) - Removal of Exchange ActiveSync (EAS) Support

Improved Calendar and Contacts With the release of cPanel v120 in April 2024, the Calendar...
Link your email service to Google Workspace

Google Apps, Google Suite, "G Suite", and most recently named Google Workspace, call it what you...
Locating Email Account Information in cPanel's Connect Devices Section

For those seeking to access and configure email accounts associated with their domains, cPanel...
MailScanner Spam Filtering in your cPanel control panel

MailScanner Spam/Virus Filtering Every hosting account at Maxer Host is protected by...
Plaintext Authentication Not Allowed (when checking email)

Important Changes - From August 2016, your email program must use an encrypted connection to...
Policies & Guidelines for our Mail Servers

This article is in progress, please check back soon.
Setup your regular email address in Gmail

We know that email set up for Gmail can be tricky, so here is a handy guide to help you along!...
Troubleshooting SMTP Error 501: Understanding the Causes and Solutions

What is the SMTP error 501? SMTP error 501 signifies that the email server encountered an...
Troubleshooting guide if your outgoing emails are routed to Spam / Junk folders

Sometimes your emails can wrongly be delivered to your recipients to their Spam / Junk folders....
Why am I getting the error "Domain has exceeded the max defers and failures per hour"?

This is an outgoing spam prevention measure introduced since cPanel v32. It limits the maximum...